Return and Refund Policy
TLC Safety By Design® wants you to be happy with your purchase. If you should have a problem with your order, please do not hesitate to contact us. We strive for customer satisfaction and will be happy to make it right.
We can not accept a product return once it has already been filled out, written on or shows sign of wear or abuse. If you have a problem with your order, please contact us and we will work with you to correct the problem.
DISCLAIMER: Digital files are non-refundable. If you have a customized order, please check over your proof several times before finalizing and approving. We are not responsible for money paid for printing your cards if there are any errors. If you are purchasing a digital file, colors on your final, printed product may vary slightly from what you see on your computer screen due to differences in ink, paper and printing / processing methods (home printers, photo-labs, etc).
In order to preserve our excellent reputation for our products and outstanding customer service, TLC Safety By Design® is the only authorized online Amazon and Etsy marketplace seller of our products.
We do not authorize selling our products on ANY Marketplace platforms to 3rd party online re-sellers and cannot guarantee the authenticity or great customer service that our customers have come to expect from us.
If you buy TLC Safety By Design® Products from a seller other than us on an online marketplace platform, such as Amazon, Etsy, Ebay, etc.. then please know that we did not authorize that seller nor can we help you with any quality or shipping issues that may arise.
We will only ship to your confirmed address - we will not ship to another address. If you request your item be shipped to another address, we will remind you of this policy. If you do not wish to proceed with your order after that, we will cancel your order and refund your payment.
If you have questions about my items or are looking for an item not listed please use the contact form and I will be happy to get back to you very soon. if you need a larger quantity or would like to carry TLC Safety By Design® items in your store, please submit your request via our Wholesale/Bulk Inquiries form, and someone will respond to you ASAP.
Please do not use our photos or descriptions for commerical use, but feel free to share them for on your social media pages and blogs with a photo credit to TLC Safety By Design®.
Photos, Illustrations and original design © 2016-2023 Alissa Rothstein/TLC Safety By Design®
All Rights Reserved. I reserve the right to select the projects I accept.